Privacy Policy

Yaygoo AB, a company registered in Sweden (company registration number 559044-2074, Box 3686, 103 59 Stockholm, Sweden), is responsible for the personal data processed through postermoose.com. Questions about your data can be sent to support@postermoose.com.

• Order details: your name, email address, delivery address and, when needed for delivery, your phone number.
• Poster content: the places, coordinates, names, dates and texts you enter. This can be personal, for example where you met your partner, so we use it only to make and deliver your poster.
• Payment details: payments are handled by Stripe. We receive a confirmation and limited details such as card type and the last four digits, never your full card number.
• Messages: emails you send to our support.
• Technical data: IP address and browser information in server logs, which we need to run and protect the site.
• Advertising data, only where you allow it (see section 7): which ad or link brought you to the site (campaign details and Meta's click ID), Meta's browser identifiers, the pages you view, what you add to your order, and, when you buy, your IP address and browser information.
• Marketing preferences: whether you have agreed to receive emails from us.

• To produce, ship and support your order, and to send order confirmations and delivery updates. Legal basis: performance of our contract with you.
• To keep accounting records. Legal basis: legal obligation under Swedish bookkeeping law.
• To handle complaints and send replacement posters. Legal basis: performance of contract and our legitimate interest in resolving complaints.
• To keep the site secure and prevent fraud. Legal basis: our legitimate interest.
• To measure how our ads on Facebook and Instagram perform, by matching visits and purchases to the ads that led to them. Legal basis: your consent in the EU, the EEA and the UK; elsewhere our legitimate interest in measuring our advertising. You can say no at any time (see section 7).
• To send news and offers by email, only if you have agreed to it. Legal basis: consent, which you can withdraw at any time with the unsubscribe link in every email.

• Our production partner Gelato, which receives your name, delivery address, the contact details needed for delivery and the print file for your poster.
• Shipping carriers, which receive what they need to deliver your parcel.
• Stripe, which processes payments. Stripe also processes some data as an independent controller, for example to prevent fraud, under its own privacy policy. The same applies to Klarna if you pay with Klarna.
• Vercel (hosting and cookie-free visitor statistics), Supabase (database and file storage) and Resend (email delivery), which process data on our behalf.
• Meta Platforms Ireland Limited, which runs Facebook and Instagram, when you allow advertising tracking. Meta receives the pages you view and what you add to your order, and, when you buy, the order value, currency, an order reference, your email address and country in hashed (scrambled) form, Meta's browser identifiers, your IP address and browser information. Meta uses this to match the purchase to an ad. We and Meta are jointly responsible for collecting and sending this data; Meta is responsible on its own for how it uses the data afterwards, under its own privacy policy at facebook.com/privacy/policy.
• Authorities, when we are required to by law.

We do not sell your personal data.

Some of our providers process data in the United States and in other countries outside the EU and EEA. Orders delivered in North America are also produced and shipped there. When data is transferred outside the EU and EEA, we rely on the EU-US Data Privacy Framework for certified providers or on the European Commission's standard contractual clauses.

• Order and accounting records: seven years from the end of the financial year, as required by Swedish bookkeeping law.
• Print files and poster content: 12 months after delivery, so we can handle complaints and send replacements.
• Support emails: 24 months.
• Server logs: 30 days.
• Advertising data saved with your order (campaign details and Meta identifiers): as long as the order record. Your IP address and browser information are deleted from the order within 90 days.
• Information about which ad brought you to the site, stored in your browser: 7 days.
• Marketing consent: until you withdraw it.

We use the cookies needed for the site and checkout to work, including cookies Stripe sets to prevent fraud. Our visitor statistics (Vercel Web Analytics) do not use cookies.

We also use the Meta Pixel to measure our ads. It sets cookies (_fbp and _fbc), and we store which ad or link brought you here in your browser so it can be matched to a purchase. In the EU, the EEA and the UK, and when we cannot tell where you are, this only happens after you choose Accept in the cookie banner. Elsewhere it is on from your first visit. Wherever you are, you can change your choice at any time with Cookie settings at the bottom of every page.

You can ask us for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, ask to receive it in a portable format, and withdraw your consent at any time. Contact support@postermoose.com and we will reply within one month. We handle these requests the same way wherever you live.

If you are in the EU or EEA, you can also complain to the Swedish Authority for Privacy Protection (IMY) at imy.se, or to the data protection authority where you live.

Poster Moose is not directed at children under 16, and we do not knowingly collect their data.

We may update this policy. The current version is always published on this page, and we will tell you by email about significant changes that affect you.