Terms of Sale

Poster Moose is operated by Yaygoo AB, a company registered in Sweden (company registration number 559044-2074, Box 3686, 103 59 Stockholm, Sweden). In these terms, "we" and "us" mean Yaygoo AB. You can reach us at support@postermoose.com.

These terms apply to all orders placed on postermoose.com. By placing an order, you accept them. If you are a consumer, nothing in these terms limits the rights you have under mandatory consumer protection law in the country where you live.

Every poster is made to order from the place, texts and options you choose. Before you pay, you see a preview of your poster. Please check names, dates, spelling and the map location carefully: we print the poster as shown in the preview you approved, and we are not responsible for errors in content you entered.

The preview is a digital image. Colors and paper texture can differ slightly in print.

Every poster includes a small credit line at the bottom edge: "With love, Poster Moose · Map data © OpenStreetMap contributors". The map data credit is required by the OpenStreetMap licence, so the line cannot be removed. It is shown in the preview before you order.

You are responsible for the texts you enter and confirm that you have the right to use them. Do not enter content that is unlawful, hateful or infringes anyone else's rights. We may cancel and refund an order if we reasonably consider its content unlawful or offensive.

We use your content only to produce, ship and support your order. We do not show your personal poster in our marketing without your separate permission.

Prices are shown in the currency displayed on the site and at checkout. Prices for customers in the EU include VAT. Prices for customers in the United States and Canada are shown without sales tax. Shipping is free.

Payments are processed by Stripe. Depending on your location, you can pay by card, Apple Pay, Google Pay or Klarna. We never see or store your full card number. Your order is confirmed when we send you an order confirmation by email.

Your order goes to production automatically after payment. Posters are printed by our production partner at a facility close to the delivery address, which keeps delivery times short and normally means no customs duties. Delivery times shown at checkout are estimates.

Please make sure your delivery address is correct. If a poster is returned because of an incorrect address, we can send it again at your cost. If your parcel is lost in transit, contact us and we will send a new poster free of charge.

Because production starts shortly after payment, we cannot guarantee changes or cancellations. If you notice a mistake, contact us right away at support@postermoose.com, and if production has not started we will do our best to fix it.

Each poster is personalized and made to your specifications, so it cannot be returned because you changed your mind. For consumers in the EU and the UK, the statutory 14-day right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalized. This does not affect your rights if your poster is damaged or defective.

If your poster arrives damaged, has a print defect or does not match the preview you approved, contact us with your order number and a photo, preferably within 30 days of delivery. We will send a new poster free of charge or give you a full refund. This does not limit any statutory rights you have regarding defective goods.

The poster designs, layouts and the Poster Moose brand belong to Yaygoo AB. Map data © OpenStreetMap contributors, available under the Open Database License. Posters are sold for your own personal use or for display in your own business. They may not be resold without our written permission.

Our total liability for an order is limited to the amount you paid for it, except where the law does not allow such a limit. We are not responsible for delays caused by events outside our reasonable control, such as carrier disruptions or extreme weather.

Our Privacy Policy explains how we handle your personal data.

These terms are governed by Swedish law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live. Please contact us first if something goes wrong; we want to solve it quickly. Consumers in the EU can also turn to the Swedish National Board for Consumer Disputes (ARN) at arn.se.

We may update these terms. The version published when you place your order applies to that order.